QX line

You might want to keep Bennington in the loop on this .
 
You might want to keep Bennington in the loop on this .
I think that's a great idea Jack. I also have an issue with a previous Bennington dealer. I should probably let them know what happened with my previous boat. So it's been difficult for me to use another dealer since they are further away. That is the reason I bought this boat in S.C.
 
So spoke with GM at Bennington and he said those were the correct batteries but he would call Bennington to double check. I called Mercury and gave them the serial number and he said those were the incorrect batteries installed. I called GM and left a message and said they were incorrect and I would settle up with him later. GM called back and said do not put the 3100 series in there because it won't fit. I sent him pictures of my battery and how it was wired. He said he was waiting for a call back from Bennington. I just called Bennington and am waiting for Darik to call me back. I asked who he was waiting for to call him back and .....long pause....and said Alysia. (personally I don't think he had even called them yet). jmo.

So just a waiting game. Also I took the cowling off and I could see a stain of liquid and where it must be coming from. I don't know what hose it is for but maybe you guys know. I will send it in a sec
 
ok GM called back and said the "3100 series will not fit into the boat". WTF? I am furious to say the least. Why won't it fit? Said I need a Bennington dealer to file a claim and figure this out. Can someone chime in on this? I asked him why couldn't he take care of this and said he is 500 miles away and wasn't doing it. I get that part but I am furious to say the least.

Who has a QX and what batteries are you using? I wanted dual batteries for that just in case moment.
 
Find your nearest Bennington Dealer , and let them handle it .
 
Oh Viking...the cost of the replacement battery was $340.00. It was an interstate battery like was on previously.
$340 for an Interstate marine battery? Excellent batteries but definitely get your money back! I spent less than that on the 2 Interstates I replaced at the beginning of last season ....
 
ok GM called back and said the "3100 series will not fit into the boat". WTF? I am furious to say the least. Why won't it fit? Said I need a Bennington dealer to file a claim and figure this out. Can someone chime in on this? I asked him why couldn't he take care of this and said he is 500 miles away and wasn't doing it. I get that part but I am furious to say the least.

Who has a QX and what batteries are you using? I wanted dual batteries for that just in case moment.
Julianna, sorry to hear of what you’re going through. Your frustration must rightly be off the charts!

Not that it matters, but I think the battery requirements are more dependent on the engine than the Bennington model and I find it hard to believe the correct batteries won’t fit on your boat. Hopefully I don’t end up eating my words!
 
Julianna, sorry to hear of what you’re going through. Your frustration must rightly be off the charts!

Not that it matters, but I think the battery requirements are more dependent on the engine than the Bennington model and I find it hard to believe the correct batteries won’t fit on your boat. Hopefully I don’t end up eating my words!
Exactly.
 
Find your nearest Bennington Dealer , and let them handle it .
Called the Bennington dealer and they won't touch my Mercury. He said if he wired it wrong, and caught on fire, it would be his fault. He only deals wih Yamaha's. (Deep breath)
 
I called my Mercury guy and he is going to try and do it. Said he would call me by noon tomorrow. I don't understand why the batteries will not fit. There is a 1" difference in height and 2.5" difference in length. I measured and there is plenty of room. You might have to move the hydaulic pumps for the poles, but that shouldn't be difficult. There is plenty of room underneath the swingback. I am not understanding something. Hopefully Ken, my Mercury guy, can make this work. (Sorry about the rant guys, but this put me over the edge. I spent a fortune on this boat and they can't reimburse me for their mistake)?
 
The dealer in essence selects and mounts the battery’s. Sort of like propping the boat.

I have a swingback myself. With the swingback, they literally have the entirety of that rear area. If there is no room, it’s because of where they put the original battery’s, but that doesn’t change that they can relocate new batteries ANYWHERE in that rear area. This literally makes ZERO sense. My dual batteries are mounted dead center of my rear swingback seat. Awkward spot, but that’s a HUGE area back there. Frankly, I think that is just an excuse for them to try to blow you off.

As for the other dealership, I kind of get where they are coming from with liability and the fact they don’t sell or service Mercury motors at their location.

This is why I always recommend to buy local from the dealership that will service the boat and motor. Otherwise, nightmares like this can happen far too easily. I know you’ve commented on your rationale for buying as you did. I’m just putting this as a reminder and cautionary tail for others in here that sometime’s talk about chasing a long distance “deal” and not thinking of the limitations they may inherit for future work/service on their boat.
 
The dealer in essence selects and mounts the battery’s. Sort of like propping the boat.

I have a swingback myself. With the swingback, they literally have the entirety of that rear area. If there is no room, it’s because of where they put the original battery’s, but that doesn’t change that they can relocate new batteries ANYWHERE in that rear area. This literally makes ZERO sense. My dual batteries are mounted dead center of my rear swingback seat. Awkward spot, but that’s a HUGE area back there. Frankly, I think that is just an excuse for them to try to blow you off.

As for the other dealership, I kind of get where they are coming from with liability and the fact they don’t sell or service Mercury motors at their location.

This is why I always recommend to buy local from the dealership that will service the boat and motor. Otherwise, nightmares like this can happen far too easily. I know you’ve commented on your rationale for buying as you did. I’m just putting this as a reminder and cautionary tail for others in here that sometime’s talk about chasing a long distance “deal” and not thinking of the limitations they may inherit for future work/service on their boat.
I couldn't agree with you more Viking! Yes you should buy from a local dealer, if you can, and develop a relationship with them. That will totally make your life easier. Unfortunely, the only local dealer is the one that I won't take it to...Bennington that is. I will work with this Mercury dealer and I am sure he will take care of the issue. If I remember correctly, with my last Benny, I only took it in for maintenance issues with my engine and a couple other small items. So I will continue to go with him and if I have a Benny related problem, I will have it trailered out. The dealer that I purchased the boat from put me in a tizzy yesterday!
 
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