Paradise bound
Well-Known Member
I have a question for the group ,I recently discovered the flooring had some fading issues ,I Put a warranty claim in with Bennington which they approved for a new floor . The dealer that has been servicing the boat almost since day one is not equipped to handle this big of a job, so they are going to source it out to another company. Thats where my concern is, The shop is not the cleanest nor is it in a great neighborhood, also there google reviews are not that great either. I did ask the dealership if they have used them often and the reply I got was they used them one time about 2 years ago for another customer .They did state they never heard from that customer whether the experience was good or bad . Does anybody know if I can refuse to have the shop make the repairs ? is it possible to send it back to the factory for this claim .