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Welcome to the forum Bo. Are you plugging it into a regular household 110 current outlet? If you are it may take a while to charge. My son has a Volkswagen EV ID 4. When he plugs into a regular public charging outlet it may take him 30 minutes to give him a good substantial charge. If he plugs into a regular outlet in our garage it will still charge but it takes a lot longer.......I know where to plug it in but it does not seem to be charging. Any suggestions. Thank you.