I just wanted to post this as a warning to anyone considering purchasing a 'semi-custom' boat cover from National Boat Covers/Eevelle. I recently bought a semi-custom Windstorm cover from them for my 2275 GCW for about $500. Their website says 'FIT GUARANTEE' and 'EASY RETURNS' boldly at the top of each page, so I felt pretty good about it. I didn't expect it to be an absolutely perfect fit, all I hoped for was something that would work better than my snap-on mooring cover that I could also trailer with.
Unfortunately, the pattern they had on file for the 2275 GCW appears to be WAY off. I don't know if they just go by overall width and length, but it was a terrible fit that seemed to assume the playpen of the boat went all the way to the front and back, leaving corners of fabric that would flap wildly in the wind if towed. Additionally, there was not even close to enough fabric over the bimini portion to get the cover all the way down below the deck. It just plain didn't fit. I would expect a non-semi-custom plain old universal cover to fit better.
So I contacted them and they sent a return label. After receiving it, they called and said the cover has to be in 'new condition' in order to return it so they were sending it back to me and no refund or resolution would be possible. Apparently while trying the cover on, a tiny grease spot got on the edge of it by coming in contact with motor (or so they say). But they flat out guaranteed it would fit. Was I supposed to wrap the cover in plastic to try it on, just in case it didn't? Anyway, after trying to talk it through, they flat out refused to help and now it appears we will be fighting it out over a credit card dispute. We talked to supervisors, we asked nicely for any kind of fix, even a partial refund. NOTHING. They just basically told us to go to hell.
I just wanted to post this for anyone considering one of these for your Bennington. Maybe you'll have a better experience, but BE CAREFUL if you aren't totally confident it will fit. This company seems happy to seize any opportunity to deny a return or make the situation right. The fact that they supposedly have 25,000+ reviews and only 2 that are 1-star or 2-star make me even more suspicious. Maybe that's why I haven't found how I can leave my own review.... :angry:
EDIT: Looks like they have a big fat F with the BBB. Not a surprise. http://www.bbb.org/san-diego/Business-Reviews/covers-protective/eevelle-llc-in-carlsbad-ca-171985405/
Unfortunately, the pattern they had on file for the 2275 GCW appears to be WAY off. I don't know if they just go by overall width and length, but it was a terrible fit that seemed to assume the playpen of the boat went all the way to the front and back, leaving corners of fabric that would flap wildly in the wind if towed. Additionally, there was not even close to enough fabric over the bimini portion to get the cover all the way down below the deck. It just plain didn't fit. I would expect a non-semi-custom plain old universal cover to fit better.
So I contacted them and they sent a return label. After receiving it, they called and said the cover has to be in 'new condition' in order to return it so they were sending it back to me and no refund or resolution would be possible. Apparently while trying the cover on, a tiny grease spot got on the edge of it by coming in contact with motor (or so they say). But they flat out guaranteed it would fit. Was I supposed to wrap the cover in plastic to try it on, just in case it didn't? Anyway, after trying to talk it through, they flat out refused to help and now it appears we will be fighting it out over a credit card dispute. We talked to supervisors, we asked nicely for any kind of fix, even a partial refund. NOTHING. They just basically told us to go to hell.
I just wanted to post this for anyone considering one of these for your Bennington. Maybe you'll have a better experience, but BE CAREFUL if you aren't totally confident it will fit. This company seems happy to seize any opportunity to deny a return or make the situation right. The fact that they supposedly have 25,000+ reviews and only 2 that are 1-star or 2-star make me even more suspicious. Maybe that's why I haven't found how I can leave my own review.... :angry:
EDIT: Looks like they have a big fat F with the BBB. Not a surprise. http://www.bbb.org/san-diego/Business-Reviews/covers-protective/eevelle-llc-in-carlsbad-ca-171985405/
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