Miltenbergers
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I have a 2575RCW that I took to dealer last fall for winterization and some warranty issues. The synthetic teak decking was bubbling around the ladder mounts like it needed to be reglued, and then I thought the carpet was wearing/fading rather quickly as was the "ostrich" upholstery portion of the seats. I got a call back from the dealer who told me that Bennington wanted it back to the factory to repair it. I thought, that's fine, I have nothing to do but store it for the winter, so it might as well go back and get whatever needs fixing fixed.
I never heard another word out of the dealer or the factory. So this spring, I emailed the dealer and asked when my boat was going to be ready to be picked up..... thinking that they either kept it in their storage and hadn't contacted me yet, or that maybe they were shipping it back on a trailer with other new boats that were ordered, etc. Much to my surprise, the response I got back was that they would have to call in to the factory and see what the status was!! This is in early May....after boating season has started in my area. A few more emails back and forth, a call from the dealership, and the last email today states that the factory is waiting for the furniture to arrive yet...... New furniture? repaired furniture?? Who knows, as nothing has been communicated to me.
If I would have known up front that I was going to be without my $80,000 boat for a season, I would have had second thoughts about sending it back for repair. I'm making payments, losing depreciation, while paying insurance, taxes, and dock fees for a boat that I am not even sure still exists.
Will be the first 4th of July in 25 years that I won't be watching fireworks from my boat, the way it is looking.
Is this typical of anyone else that has had their boat have to go back to the factory for some repairs? I thought Bennington was the best and had their stuff together, but this is something else.
Any other experiences ?
Thanks!
I never heard another word out of the dealer or the factory. So this spring, I emailed the dealer and asked when my boat was going to be ready to be picked up..... thinking that they either kept it in their storage and hadn't contacted me yet, or that maybe they were shipping it back on a trailer with other new boats that were ordered, etc. Much to my surprise, the response I got back was that they would have to call in to the factory and see what the status was!! This is in early May....after boating season has started in my area. A few more emails back and forth, a call from the dealership, and the last email today states that the factory is waiting for the furniture to arrive yet...... New furniture? repaired furniture?? Who knows, as nothing has been communicated to me.
If I would have known up front that I was going to be without my $80,000 boat for a season, I would have had second thoughts about sending it back for repair. I'm making payments, losing depreciation, while paying insurance, taxes, and dock fees for a boat that I am not even sure still exists.
Will be the first 4th of July in 25 years that I won't be watching fireworks from my boat, the way it is looking.
Is this typical of anyone else that has had their boat have to go back to the factory for some repairs? I thought Bennington was the best and had their stuff together, but this is something else.
Any other experiences ?
Thanks!