But we're not bashing the company as you are. People are trying to help you and explain things to you. I love my boat and it's 12 years old. Show me a 12 year old Premiere or Manitou that holds up as well.Team Bennington
I’m a Bennington owner just like the rest of the members on here.
So let me get this straight. A Bennington owner (who really loves his boat btw) is not permitted to respectfully ‘bash’ the company’s service or express his concerns on this forum? Guess nobody’s permitted to dampen Benningtons perfect virtual pontoon experience, or your’s for that matter.But we're not bashing the company as you are. People are trying to help you and explain things to you. I love my boat and it's 12 years old. Show me a 12 year old Premiere or Manitou that holds up as well.
An explanation is one thing, but when it includes numbers reflecting company expansion & a ton of triple toon boats being manufactured/sold - how do you think that makes a customer feel knowing he has to wait 6 months for just a single pontoon to repair his boat? Then he deletes my post and my response so no one else can see.Understand you frustration but thought TB explained the reason for the delay.
I feel for you, specially because it’s a warranty item & not something someone else can just machine or make for you real quick. Not to take away from your issue, but mine is not warrany. I paid almost $4000 for a replacement toon (incl shipping) end of last year and just heard they’re only making it middle of next month. 1 pontoon, yes lol a single pontoon takes 6 months to get. You would think that with all the hundreds of boats that Bennington makes, with many of those having 3 pontoons (that’s now hundreds and hundreds of pontoons that are being made), that it wouldn’t be too much trouble to just make 1 for a customer.I will be very careful with this post. I have had a few warranty issues the last couple of years and love my Bennington and would never own any other boat. I have been very dissatisfied with the warranty process. It does no good to have a 10 year warranty if it takes a half a year to get parts. I have been waiting 8 months for a Bimini boot. I am hopeful that nothing serious happens to my boat during boating season if it does you know you are out of luck. As I a three time purchaser of Bennington’s, they need to get this fixed. I don’t think it as simple as, but you have a great boat don’t worry about it.
Rev, I winter in Florida and experienced a similar delay for having my roof replaced following the hurricane last September. I came down 2 days before the mandatory evacuation. I lived with a blue tarp covering a hole on my roof after a tornado associated with the hurricane threw a 2x4 into my roof like an arrow piercing the shingles, through the plywood and poked through my living room ceiling. The roofing companies here worked 7 days a week additionally they had trouble getting asphalt shingles as the demand outpaced the shingles company. My roof was finally replaced in February. Many of my neighbors were in the same boat. Many in Texas had the same problem from their hurricane.
Yes it was frustrating but I also understood. Bennington has a large presence in both Texas and Florida and many boats were damaged. Bennington is also expanding its market share in the pontoon marketplace. They are taking action to correct the delay. Hopefully your boat is still useable and you will find some peace on the water