Hi all. My new 2250GBR arrived today to replace my 2011 2275GCW that was crushed in a building collapse.
I ordered it in March.
Twin ellipticals w/ wave shield and lifting strakes
LED perimeter/cup/helm lighting
Electric Bimini
Wet Sounds
Dual Battery
Sea Grass
Elevated Helm
52" ski pylon
Extended Boarding Ladder
Privacy Chase
Black with Scatter Graphics LOOKS Amazing by the way
Yamaha DEC with Bennington gauges
Yamaha 150
Sea Star steering
Raised Lettering
Sea Legs
I think that is about it
We needed the Bimini moved aft so in the down position it's behind the 2 aft chairs. They had to do a cad drawing that took 2 weeks. I completely understand that given the time of year. Got the drawings and I approved them.
2 weeks later, I was informed that due to the dual battery set up the 52"ski pylon was not available. Ok a bit frustrated because the build site says it's recommended and it allowed for the selection of that option. They offered the tow bar that goes over the engine. That's fine and I asked for the chairs to be upgraded to the R. They agreed.
Got a build date of 5/23. That Monday before I was informed that the privacy chase was not available due to the dual battery set up and the R series chairs were not available unless I wanted to push the build date back. Ok getting POed now. I accepted it and added the grill as an exchange.
The 23rd comes and goes and no boat. Now the build date is the 30th. Ok they are very busy and running behind. Getting really POed but what can I do.
Boat arrives and my sales guy calls and said that the Yamaha DEC isn't on the boat and Bennington says it's only available on the 200hp and above. Now I have no speedo as that was included with the DEC.
Now, I understand delays. I ordered it when they are slammed and I requested some changes. I even understand the whole dual battery thing. But the fact they didn't even call my dealer to inform them of the DEC is unacceptable for a quality company. I have been with this dealer for 8 years and they have always treated me superb. I have purchased a number of things from them.
These items were available on the build site at the time and they are on the build sheet. Approved by me, my dealer and Bennington. The boat was a week late and not exactly what I ordered. Now bennington has changed the web site and the DEC isn't available on the 150.
Any suggestions? Are my expectations to high or am I unreasonable?
Sorry for the grammar as I typed this on my phone.
I ordered it in March.
Twin ellipticals w/ wave shield and lifting strakes
LED perimeter/cup/helm lighting
Electric Bimini
Wet Sounds
Dual Battery
Sea Grass
Elevated Helm
52" ski pylon
Extended Boarding Ladder
Privacy Chase
Black with Scatter Graphics LOOKS Amazing by the way
Yamaha DEC with Bennington gauges
Yamaha 150
Sea Star steering
Raised Lettering
Sea Legs
I think that is about it
We needed the Bimini moved aft so in the down position it's behind the 2 aft chairs. They had to do a cad drawing that took 2 weeks. I completely understand that given the time of year. Got the drawings and I approved them.
2 weeks later, I was informed that due to the dual battery set up the 52"ski pylon was not available. Ok a bit frustrated because the build site says it's recommended and it allowed for the selection of that option. They offered the tow bar that goes over the engine. That's fine and I asked for the chairs to be upgraded to the R. They agreed.
Got a build date of 5/23. That Monday before I was informed that the privacy chase was not available due to the dual battery set up and the R series chairs were not available unless I wanted to push the build date back. Ok getting POed now. I accepted it and added the grill as an exchange.
The 23rd comes and goes and no boat. Now the build date is the 30th. Ok they are very busy and running behind. Getting really POed but what can I do.
Boat arrives and my sales guy calls and said that the Yamaha DEC isn't on the boat and Bennington says it's only available on the 200hp and above. Now I have no speedo as that was included with the DEC.
Now, I understand delays. I ordered it when they are slammed and I requested some changes. I even understand the whole dual battery thing. But the fact they didn't even call my dealer to inform them of the DEC is unacceptable for a quality company. I have been with this dealer for 8 years and they have always treated me superb. I have purchased a number of things from them.
These items were available on the build site at the time and they are on the build sheet. Approved by me, my dealer and Bennington. The boat was a week late and not exactly what I ordered. Now bennington has changed the web site and the DEC isn't available on the 150.
Any suggestions? Are my expectations to high or am I unreasonable?
Sorry for the grammar as I typed this on my phone.